F.A.Q

Yes certainly, you can secure a taxi without prior reservation. However, booking in advance is advisable to ensure availability, save time, and guarantee a safe and memorable ride, especially during unpredictable seasonal rushes in Kerala.

Feel free to reach us at +91 8921679326. For an immediate booking, WhatsApp us your details. Secure the best cab and an experienced driver, ensuring your holidays are truly memorable.

Please visit the page http://www.marigoldtravelsuite.com You may also contact our customer support. You can find our customer support contact details at http://www.marigoldtravelsuite.com/contact .

Please visit the page http://www.marigoldtravelsuite.com You may also contact our customer support. You can find our customer support contact details at http://www.marigoldtravelsuite.com/contact .

Our cabs have approved partitions, sanitized interiors, and are fumigated after each trip, tailored for the current pandemic situation.

For tourists visiting Kerala, compliance with government norms requires either an RTPCR negative test report or proof of 2 COVID vaccinations, coupled with a Kerala E-pass via Jagratha portal.

The road trip from Cochin to Munnar is exceptionally picturesque, offering lush green landscapes during the uphill journey. As we ascend, the roads may become narrower and curvier and typical of hill stations.

It is not advisable to travel to Munnar by road at night due to factors such as fog, winding roads, and wildlife. Additionally, nighttime travel may result in missing out on the scenic beauty and waterfalls along the route.

The taxi fare encompasses driver fees, driver allowance, waiting charges, and fuel costs. Airport entry/parking charges are applicable only for airport pickups, typically included in the itinerary. Entry permits for other states, if not included, can be paid directly to the driver. For additional details, visit http://marigoldtravelsuite.com/tariff-plans.

We accept cash and bank transfer.

Fifty percent of the fare up-to maximum INR 1,000 need to be paid in advance for confirmation. Balance amount must be settled at the end of the trip. We accept cash and bank transfer as well.

Certainly, you have the option to pay the driver directly. Receipts for these payments will be promptly sent to your provided email address.

The initial fare provided is an estimate for reference only. Actual charges may vary due to factors like traffic, weather, or route changes. After completing the trip, check actual fares at www.marigoldtravelsuite.com/tariff-plans or contact customer support. You'll receive a receipt from the driver, and we'll send an invoice to your email address.

If your booking was canceled, the refund, after deducting any cancellation charges, will be processed within 3 working days. The refund will be made through a bank transfer, and it may take up to 7 working days for the amount to appear in your bank account, depending on the bank.

As per our policy, we offer vehicles in excellent running condition. Minor issues can be quickly resolved. In the case of a major breakdown, we will arrange an alternate taxi. Our priority is to minimize any inconvenience, ensuring you reach your destination with minimal loss of time and comfort.

Certainly, Kerala is safe for solo female travelers. With a rich and diverse culture, high education levels, and welcoming locals, it provides a secure environment. Our cabs, equipped with GPS and Panic Buttons, prioritize passenger safety, especially for female travelers. Drivers are meticulously appointed following all government regulations.

Following the completion of your journey, we will send you email requesting feedback. Alternatively, you can share your feedback by visiting http://www.marigoldtravelsuite.com/contact. Your input is highly appreciated.

To address any concerns, please reach out to our support team. We are committed to maintaining the highest standards, and your feedback is valuable in addressing and resolving issues promptly